PC Set-Up - Kayako eSupport Help Desk Software

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06 Sep 2010

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	PC Set-Up

Article Please use the video for reference http://www.prompterpeople.com/computer_setup_xp.php.

1. Display Preferences.
2. Resolution settings for Monitor 1 (1024x768) at (16bit color).
3. Make sure that Monitor 1 is extended onto Monitor 2.

NOTE: The teleprompter monitor (Monitor 2) will show something that looks like your background, but will not have your icons and folders on it. If the two monitors look identical your are in mirrored mode, YOU DO NOT WANT THIS!!!

3. Resolution settings for Monitor 2 (1024x768) at (16bit color).
4. Check monitors by clicking identify, a #1 should appear on your desktop and a #2 on your teleprompter monitor.
5. Open Flip-Q.

Note: If any changes are made regarding resolution you need to reopen Flip-Q so the program can see the changes.

6. Click the "Secondary Display" on and the "Mirror" on.
7. Load the Demo script.
8. GO.

Brett Sims
http://www.prompterpeople.com

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Created On:

03 Nov 2009 2:50 PM