Windows 11'' Monitor Set-Up - Kayako eSupport Help Desk Software

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06 Sep 2010

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	Windows 11'' Monitor Set-Up

Article An automation error basically means that the monitors aren't set-up properly.

1. Display Preferences.
2. Resolution settings for Monitor 1 (1024x768) at (16bit color).
3. Make sure that Monitor 1 is mirrored onto Monitor 2.

NOTE: The teleprompter monitor (Monitor 2) will look identical once your in mirrored mode, YOU WANT THIS!!!

3. Resolution settings for Monitor 2 (1024x768) at (16bit color).
4. Open Flip-Q.

NOTE: If any changes are made regarding resolution you need to reopen Flip-Q so the program can see the changes.

5. Load the Demo script.
6. GO.

NOTE: The 11inch monitors that come with this unit are internal reversing. That means that the software will not flip the image on teh screen the monitor itself will do it. On the remote that the monitor comes with you can reverse the image by clicking on the button that looks like to arrow keys twisted in on each other.

Brett Sims
http://www.prompterpeople.com

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28 Dec 2009 11:41 AM